<img height="1" width="1" alt="" style="display:none" src="https://www.facebook.com/tr?id=821992654522188&amp;ev=PixelInitialized">

Tuition Payment

Tuition Payment Information

 

207856959_l_normal_none

 

Tuition Payment

 

Dear Parent,

To make tuition and fee payments easier, Sterling Academy uses a secure third-party platform called TUIO. You can pay using:

  • đź’ł Credit or Debit Card
  • 🏦 Direct Debit (ACH – only available in the USA and Canada)

We cover all transaction fees — so there’s no extra cost to you.

 Quick Links

 How to Get Started

  1. Log in to TUIO using the parent email you provided to us.
  2. Click on "Students" in the left-hand menu — your child’s name will appear.
  3. We’ve already set up:
    • Your parent account
    • Your student's profile
    • Your enrollments (tuition and fees)
    • Your invoices
  4. You just need to add a payment method (e.g., credit card or bank account).

 

Understanding TUIO Terms

TUIO Term What It Means
Enrollment A single charge (like tuition, enrollment fee, or elective surcharge). You may see multiple “enrollments” even if your child is only in one course.
Invoice Monthly tuition is listed as an invoice. The system shows future invoices as $0.00 until the Finance Office updates them monthly (e.g., September’s tuition invoice will be set at the end of August).

 Subscription Workaround

Currently, TUIO doesn’t support automatic monthly subscriptions the way we use them. Instead:

  • You'll see invoices each month for your tuition.
  • These are updated manually by our Finance Office at the end of each month.

Don’t worry — payments will still be deducted automatically once you add your payment method.

 Changing Your Payment Method

  • Update your payment info directly in TUIO.
  • Print receipts from your TUIO dashboard.
  • Contact our team or TUIO support if you have any issues.

 Paying via Zelle (Optional)

You may also pay using Zelle:

  • Zelle Email: theapexgroup.com@gmail.com
  • Important: Please send a $1 test payment first. Wait for confirmation before sending the full amount.

 Other Payment Options

Prefer to use PayPal? We can send your invoice(s) directly through PayPal, and you can pay from your PayPal account.

Just let us know if you'd like to use this option!

If you have any questions, don’t hesitate to ask.  For questions, you can contact FINANCE OFFICE at finance@sterling.academy or you can contact REGISTRATION OFFICE at registration@sterling.academy or 626-360-8012. 

Finance, Sterling Academy

finance@sterling.academy

Sterling Academy

950 South Pine Island Road, Suite A150

Plantation, FL 33324

Telephone 626-360-8012

Fax 877-395-8585

What is TUIO? 

TUIO is a billing and payment app used by schools, preschools and daycare centers across North America. 

Using TUIO provides the following benefits to families: 

â—ŹAccess payment information at any time

â—ŹAuto-billing 

â—ŹEmailed invoice notifications and payment reminders to avoid NSFs

Where will my data be stored? 

Please note that TUIO does not store any sensitive financial information, such as your bank account or credit card details. Instead, those data points are encrypted as soon as you enter them, and they are transmitted to the large financial institutions who run payments. For the data points that TUIO does store to let you access your TUIO account, such as your email address and TUIO password, TUIO works with the industry leader AWS (Amazon Web Services), which is Amazon’s branch for server infrastructure. AWS offers the most secure cloud infrastructure on the market and is used by hundreds of government agencies such as the CIA, and many Fortune 500 companies such as Netflix and Kellogg’s. 

 

STERLING ACADEMY
950 South Pine Island Road, Suite A150, Plantation, FL 33324   Ph. 626-360-8012 Fax 877-395-8585

 

     118059101_l_normal_none